Managed IT · Security · AI
The IT partner that actually picks up the phone.
KiteStacks is a small, hands-on managed service provider — three owner-operators who'd rather fix your problem themselves than route you through a call center.
Meet the Owners
Three people, one shop, no hand-offs.
We built KiteStacks around a simple idea: the people who design your systems should be the same people who answer when something breaks.
Infrastructure, security & delivery
Client relationships & growth
Scoping & client success
Photos are placeholders pending final team headshots.
Before we managed anyone else's infrastructure, we ran our own — every server, every backup, every login. We're currently working through a shared certification path together (A+ done, now on CCNA → ITIL → Security+ → Compliance), plus a dedicated Azure practice, so we grow into exactly the kind of partner our clients need.
What We Do
Six ways we keep your business running.
AI
Practical AI agents for real workflows — internal knowledge bases, client-facing support assistants, and operational copilots — built on a platform we run ourselves first.
Security
Centralized identity and single sign-on, endpoint protection, and a compliance roadmap built into how we operate, not bolted on after an incident.
Networking
Design, deployment, and support for the networks your business runs on — routing, switching, VPN, and remote access — from a CCNA-credentialed team.
Backup
Backup and disaster-recovery planning sized for small teams that can't afford downtime — automated, monitored, and reviewed, not "set and forget."
RMM
Round-the-clock remote monitoring and management across endpoints and servers, so small issues get caught before they become outages.
IT Support
Responsive, ticket-based help desk support from a team that treats your infrastructure like it's our own — because until recently, it was.
Clients
Early partners who took a chance on a small shop.
A growing consumer-facing business trusting KiteStacks for day-to-day IT support and the first phase of an AI-assisted knowledge base.
A second engagement, taken on as we expand our support and monitoring practice — proof our model holds up as we grow past a single client.
Client names are kept confidential per our engagement agreements — ask us directly for references during a consultation.
Careers
Grow with us — literally, on the same ladder we're on.
We're small on purpose right now, which means an early hire sees the whole shop, not one slice of it.
Full-time · Remote-friendly · Reports to Technical Manager
You'll triage support tickets, keep an eye on client systems through our monitoring stack, escalate what needs escalating, and grow along the same cert path we're all on ourselves: A+ → CCNA → ITIL → Security+. This is an early seat at a small, hands-on MSP — you'll learn how the whole shop runs.
- CompTIA A+ certified, or actively studying toward it
- Comfortable in a ticketing/monitoring workflow and clear in written communication
- Eager to grow toward CCNA and ITIL alongside the existing team
- Ownership mindset — comfortable being one of a handful of people who keep the lights on
Contact
Let's talk about what's slowing you down.
Send a message or grab time on our calendar — either way, you'll hear back from a person who actually does the work.
Book a Free Consultation
Pick a time that works for you — no forms, no back-and-forth.
Prefer email? Reach us at [email protected]
Email address is a placeholder pending a confirmed, monitored company inbox.